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Marketing Playbook

Marketing Playbook

Website & SEO

Panduan strategi website dan Search Engine Optimization Divistant — dari arsitektur website, technical SEO, on-page optimization, hingga link building. Website adalah "digital storefront" Divistant dan channel utama untuk organic lead generation. Diselaraskan dengan nilai Impact (setiap page harus menghasilkan value) dan Curiosity (terus eksperimen dan optimasi) dari CIRCCA.


Kapan & Untuk Siapa

Aspek Keterangan
Kapan dibaca Saat merencanakan website improvements, SEO campaigns, landing page creation, atau technical SEO audit
Untuk siapa Digital Marketing, Content Marketing, Marketing Lead, Web Developer
Prasyarat Marketing Overview, Inbound Marketing, Content Strategy

Tujuan & Outcome

Tujuan Outcome
Website yang menjadi lead generation engine ≥3-5% visitor-to-contact conversion rate
Organic search sebagai top traffic source ≥50% total traffic dari organic search
Top rankings untuk target keywords Page 1 untuk ≥20 target keywords
Website experience yang professional dan fast Core Web Vitals: semua "Good"

Definisi Istilah

Istilah Definisi
Technical SEO Optimasi aspek teknis website (speed, crawlability, structured data, mobile)
On-Page SEO Optimasi konten dan HTML di halaman (title, meta, headers, content, links)
Off-Page SEO Aktivitas di luar website untuk meningkatkan authority (backlinks, mentions)
Core Web Vitals Metrik Google untuk user experience: LCP (loading), FID/INP (interactivity), CLS (visual stability)
Landing Page Halaman yang didesain untuk satu tujuan spesifik (conversion: form, download, sign-up)
Sitemap File XML yang membantu search engines menemukan dan mengindeks semua halaman
Schema Markup Structured data yang membantu search engines memahami konten halaman
Canonical URL URL utama yang ditunjuk sebagai versi "resmi" dari sebuah halaman

Website Strategy

Website Architecture

Section Tujuan Target Audience Key Pages
Homepage First impression, navigate to relevant sections Semua visitors Hero, services overview, social proof, CTA
Services Showcase capabilities per service line Decision makers Per service detail page, methodology
Industries Demonstrate industry expertise Industry-specific visitors Per industry page, relevant case studies
Resources Content hub, lead generation Researchers, evaluators Blog, whitepapers, case studies, tools
About Build trust and credibility Evaluators, shortlisters Company story, team, values, certifications
Contact Convert interest to conversation Ready-to-engage visitors Contact form, booking, office info

Page Types & SEO Priority

Page Type SEO Priority Conversion Goal Template
Pillar pages Very High Read → Explore → Contact Long-form, comprehensive, internal links
Blog articles High Read → Subscribe → Download Standard article with CTA
Service pages High Learn → Contact/Demo Service detail with social proof
Landing pages Medium (often noindex) Single action (form, download) Focused, minimal navigation
Case study pages Medium-High Read → Contact STAR+R format, results-focused
About/Team pages Low Trust building Company info, photos, values

Conversion Points

Setiap page harus memiliki minimal 1 conversion opportunity:

Conversion Type Placement Contoh
Primary CTA Hero section, end of page "Hubungi Kami", "Book Consultation"
Secondary CTA Mid-page, sidebar "Download Whitepaper", "Subscribe Newsletter"
Inline CTA Within content "Baca case study terkait", "Coba assessment gratis"
Exit intent Popup saat mau leave "Sebelum pergi, download guide gratis ini"
Chat/Floating Corner of page Live chat atau WhatsApp button

Technical SEO

Technical SEO Audit Checklist

Area Check Target Tools
Page Speed LCP (Largest Contentful Paint) <2.5 seconds PageSpeed Insights, GTmetrix
Interactivity INP (Interaction to Next Paint) <200ms PageSpeed Insights
Visual Stability CLS (Cumulative Layout Shift) <0.1 PageSpeed Insights
Mobile Mobile-friendly test 100% responsive Google Mobile Test
HTTPS SSL certificate Full HTTPS, no mixed content Browser
Sitemap XML sitemap Auto-generated, submitted to GSC BizOps, Google Search Console
Robots.txt Crawl directives No blocked important pages Manual review
Crawl Errors 404s, redirect chains <5 crawl errors Google Search Console
Structured Data Schema markup Organization, Article, FAQ Schema Validator
Canonical Tags Duplicate content prevention All pages have canonical Site audit tool
Hreflang Multi-language (if applicable) Correct hreflang tags Manual check
Image Optimization Compressed, WebP, lazy-loaded <200KB per image PageSpeed

Page Speed Optimization

Technique Impact Effort Detail
Image compression + WebP High Low Compress all images, serve WebP
Lazy loading Medium Low Lazy load images below the fold
Minify CSS/JS Medium Low Remove unused code, minify assets
Browser caching Medium Low Set cache headers for static assets
CDN High Medium Serve assets from CDN
Reduce third-party scripts Medium Medium Audit and remove unnecessary scripts
Server response time High Medium-High Optimize server, use caching

On-Page SEO

On-Page SEO Framework per Page

Element Best Practice Priority
Title tag Primary keyword + brand, 50-60 chars Critical
Meta description Compelling copy + keyword, 150-160 chars High
URL slug Short, keyword-relevant, hyphenated High
H1 One H1 per page, contains primary keyword Critical
H2/H3 headers Include secondary keywords, clear hierarchy High
First 100 words Include primary keyword naturally High
Internal links 2-3 relevant internal links per page High
External links 1-2 authoritative external links Medium
Image alt text Descriptive, include keyword where relevant Medium
Content length Pillar: 2000+, Blog: 800-1500 High
Schema markup Article, FAQ, HowTo, Organization Medium

Keyword Targeting Strategy

Tier Volume Competition Intent Content Type
Tier 1: Brand Low Low Navigational Homepage, About
Tier 2: Service Medium High Commercial Service pages
Tier 3: Problem High Medium Informational Blog, Pillar pages
Tier 4: Industry Medium Low-Med Informational Industry pages, Blog
Tier 5: Long-tail Low Low Mixed Blog, FAQ pages

Strategy Effort Quality Scalability Detail
Guest posting Medium High Medium Write articles untuk industry publications
Digital PR High Very High Low Newsworthy content, original data/research
Partner links Low Medium Medium Exchange links dengan partners, vendors
Resource pages Low Medium Medium Get listed di industry resource directories
Content marketing Medium High High Create link-worthy content (data, tools, guides)
Speaking/Events Medium Medium Low Speaker profiles, event pages link back
HARO/Journalist queries Low High Medium Respond to journalist requests, get quoted
Do Don't
Focus on relevance over quantity Buy links atau join link schemes
Earn links through quality content Submit to low-quality directories
Build relationships dengan journalists Exchange links excessively
Guest post di reputable publications Use exact-match anchor text excessively
Monitor backlink profile monthly Ignore toxic/spam backlinks

Landing Page Best Practices

Landing Page Structure

Section Purpose Best Practice
Headline Grab attention Benefit-focused, clear, specific
Subheadline Elaborate value Support headline, add detail
Hero image/video Visual engagement Relevant, professional, fast-loading
Benefits Why this matters 3-5 bullet points, user-centric
Social proof Build trust Testimonials, logos, download count
Form Capture leads Minimal fields (4-5 max), clear labels
CTA button Drive action Action-oriented, contrasting color, above fold
Footer Legal, navigation Privacy link, company info

Landing Page A/B Testing Priorities

Element Impact on Conversion Test Frequency
Headline Very High Every campaign
CTA button (text + color) High Monthly
Form length High Quarterly
Social proof placement Medium Quarterly
Image vs video Medium Per campaign
Page length Medium Quarterly

Flow di BizOps

Kebutuhan Module Detail
Website CMS Website Builder Page creation, templates, navigation
Blog Blog Article publishing, categories, SEO fields
Web forms Web Form Contact forms, lead magnet forms → CRM Lead
SEO metadata Website Builder Title, meta description, OG tags per page
Analytics Insights Page views, sources, conversions
Sitemap Website Builder Auto-generated XML sitemap

Skenario Umum

Skenario 1: Website traffic dropping

Situasi: Organic traffic turun 20% dalam 2 bulan terakhir.

Tindakan: (1) Check Google Search Console — ada manual actions, crawl errors, atau indexing issues? (2) Review algorithm update timeline — apakah ada update Google yang bertepatan? (3) Audit top pages yang traffic-nya turun — apakah ada competitor yang overtake? (4) Check technical issues — page speed, mobile, broken links. (5) Review content freshness — apakah content sudah outdated?

Skenario 2: Landing page conversion rate rendah

Situasi: Landing page untuk whitepaper download hanya convert 1% (target 5%).

Tindakan: (1) Review headline — apakah benefit clear? (2) Check form — terlalu banyak fields? (3) Audit traffic source — apakah traffic relevan? (4) Add social proof — testimonial, download count. (5) A/B test CTA — copy dan warna button.

Skenario 3: Baru launch website, SEO dari nol

Situasi: Website baru, zero organic traffic.

Tindakan: (1) Submit sitemap ke Google Search Console. (2) Ensure all technical SEO basics in place. (3) Start dengan brand keywords (Tier 1) — claim #1 untuk nama sendiri. (4) Publish 1 pillar + 5 clusters untuk topik prioritas. (5) Build 5-10 initial backlinks (partner links, directories). (6) Expect results in 3-6 bulan — SEO is a long game.


Checklist

Monthly SEO Checklist

  • Google Search Console — review coverage, errors, performance
  • Keyword rankings tracked dan compared vs last month
  • Top pages performance reviewed (traffic, engagement, conversion)
  • Technical audit — page speed, mobile, broken links
  • New content published dan optimized (per editorial calendar)
  • Backlink profile reviewed — new links, lost links, toxic links
  • Competitor keyword monitoring
  • Content updates — refresh outdated articles

Quarterly SEO Review

  • Full technical SEO audit
  • Keyword strategy review dan update
  • Content gap analysis
  • Backlink strategy review
  • Conversion rate optimization review
  • Set SEO goals untuk next quarter

Tanggung Jawab

Aktivitas Marketing Lead Digital Mkt Content Mkt Design Developer
SEO strategy R/A R C I I
Technical SEO A R I I R
On-page SEO A R R I I
Content creation (SEO) A C R C I
Link building A R C I I
Landing page creation A R C R C
Website maintenance A C I I R
Performance reporting R R I I I

R = Responsible, A = Accountable, C = Consulted, I = Informed


Referensi

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