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Marketing Playbook

Marketing Playbook

Thought Leadership Program

Thought Leadership Program

Program terstruktur untuk memposisikan Divistant dan key individuals sebagai thought leaders di bidang digital transformation, IT consulting, dan enterprise technology di Indonesia. Thought leadership bukan hanya content marketing — ini adalah strategic brand asset yang membangun trust dan credibility jangka panjang. Diselaraskan dengan nilai Courage (berani share perspektif unik) dan Curiosity (terus explore ide baru) dari CIRCCA.


Kapan & Untuk Siapa

Aspek Keterangan
Kapan dibaca Saat membangun personal brand leadership, merencanakan speaking engagements, menulis artikel opini, atau membangun media relations
Untuk siapa Marketing Lead, Company Leadership (Founder, Directors), Subject Matter Experts, Content Marketing
Prasyarat Content Strategy & Calendar, Positioning & Messaging, Brand Guidelines

Tujuan & Outcome

Tujuan Outcome
Membangun reputasi Divistant sebagai expert di 3-5 topik inti Top-of-mind awareness di target audience untuk topik tersebut
Memposisikan 2-3 key individuals sebagai industry voices Regular speaking, media quotes, article publications
Menghasilkan inbound opportunities dari thought leadership ≥20% inbound leads menyebut content/speaking sebagai touchpoint
Membangun media relationships 3-5 media contacts yang regularly quote/feature Divistant

Definisi Istilah

Istilah Definisi
Thought Leadership Posisi sebagai otoritas yang dipercaya dan dihormati di bidang tertentu, melalui ide orisinal dan insight yang bernilai
Personal Brand Reputasi profesional individu yang melekat — apa yang orang pikirkan saat mendengar nama seseorang
Byline Article Artikel yang ditulis atas nama seseorang (dengan nama dan foto), bukan company brand
Speaking Engagement Presentasi di konferensi, webinar, podcast, atau panel diskusi
Media Mention Disebutkan atau di-quote dalam artikel media/publikasi
POV (Point of View) Sudut pandang unik dan opinionated tentang suatu topik — bukan sekadar fakta

Thought Leadership Strategy

Tiga Level Thought Leadership

Level Deskripsi Contoh Effort
Company TL Divistant sebagai brand mempublikasikan insight dan perspektif Company blog, company LinkedIn, whitepapers Medium
Executive TL Founder/Director share perspektif personal tentang industry Personal LinkedIn, byline articles, speaking High
Expert TL SMEs share deep expertise di area spesifik Technical articles, webinar presentations, community contribution Medium

Thought Leadership Topics

Berdasarkan positioning Divistant sebagai "Trusted Digital Architect":

Topic Area Angle/POV Divistant Target Audience Key Individual
Digital Transformation di Indonesia Practical, no-hype approach — fokus pada execution, bukan buzzword CTO, CDO, CEO Founder
ERP & Business System Modernization Open-source first, BizOps as alternative to expensive legacy ERP CFO, COO, IT Director Director/Consultant Lead
IT Consulting Best Practices Partnership model vs vendor model — advisory yang aligned dengan client goals CEO, Board Founder
DevSecOps & Engineering Excellence Quality-first culture, shift-left security, modern engineering practices CTO, VP Engineering Tech Lead
Data-Driven Decision Making Pragmatic data strategy — start small, prove value, scale CDO, CTO Data/AI Lead

Thought Leadership Content Matrix

Content Type Frekuensi Platform Lead By Support
LinkedIn long-form post 2x/minggu Personal LinkedIn Executive Content Mkt drafts
Byline article 1x/bulan Industry publications, Medium Executive/SME Content Mkt ghostwrites
Speaking/Webinar 1x/quarter Conferences, partner webinars Executive/SME Marketing coordinates
Podcast guest 1x/quarter Industry podcasts Executive Marketing pitches
Industry report/survey 1x/year Divistant website (gated) Company Full team effort
Commentary/reaction As-needed LinkedIn, Twitter/X Executive Real-time, no draft needed

Executive Thought Leadership Program

Personal Brand Development Framework

Untuk setiap executive/key individual yang menjadi thought leader:

Step Aktivitas Timeline
1. Define positioning Identifikasi 2-3 topic areas + unique POV Week 1
2. Audit current presence Review LinkedIn, existing content, speaking history Week 1
3. Optimize profiles Update LinkedIn headline, about, featured content Week 2
4. Content calendar Plan 8-12 posts per bulan (mix of original + commentary) Week 2
5. Start publishing Begin consistent posting schedule Week 3+
6. Engage actively Comment on industry posts, join discussions Ongoing
7. Seek speaking Apply to speak at conferences, offer webinar topics Monthly
8. Measure & adjust Track follower growth, engagement, inbound mentions Monthly

LinkedIn Personal Branding for Leaders

Content Type Frekuensi Format Tujuan
Industry insight 2x/minggu Text post (200-300 kata) Demonstrate expertise
Lesson learned 1x/minggu Story format (personal experience) Build trust & relatability
Commentary 2-3x/minggu Short reaction to news/trends Stay relevant & visible
Company win 2x/bulan Celebration post (achievement) Social proof
Team appreciation 1x/bulan Shout-out to team member Humanize & attract talent
Ask/Poll 1x/bulan Question atau poll Engagement & market insight

Ghostwriting Process

Untuk content yang di-ghostwrite oleh Content Marketing team:

Step PIC SLA Detail
1. Topic selection Executive + Content Weekly sync Pilih dari content calendar atau reactive topic
2. Briefing call Content Mkt 15-30 menit Capture executive's key points, opinions, examples
3. Draft Content Mkt 2 hari Write in executive's voice/style
4. Review Executive 24 jam Light edit — ensure it sounds like them
5. Publish Content Mkt Same day Post dari executive's account (dengan izin)

Speaking Engagement Strategy

Speaking Opportunity Types

Type Audience Size Effort Impact Contoh
Conference keynote/panel 100-500+ Very High Very High Tech in Asia, IDC CIO Summit
Industry webinar 50-200 Medium High Partner webinars, association events
Podcast guest Varies (but long-tail) Low-Medium Medium-High Tech podcasts, business podcasts
University lecture 50-200 Medium Medium Guest lecture at ITB, UI, Binus
Company webinar 30-100 Medium Medium Divistant-hosted webinar
Community meetup 20-80 Low Medium Dev community, CIO forums

Speaking Topic Repository

Talk Title Duration Level Target Event Type
"Digital Transformation: Lessons from the Trenches" 30-45 min Executive Conference keynote
"Why Enterprise Indonesia Needs a New Approach to ERP" 30 min Business Industry panel
"Building a DevSecOps Culture in Southeast Asian Enterprises" 45 min Technical Tech conference
"The IT Consulting Partnership Model: Beyond Vendor Relationships" 30 min Executive Business forum
"Data Strategy for Mid-Market: Start Small, Win Big" 30 min Business/Technical Webinar, meetup

Speaker Kit

Setiap thought leader harus memiliki:

Asset Deskripsi Owner
Speaker bio (50, 100, 200 words) Tiga versi untuk berbagai event requirements Content Mkt
Professional headshot High-res photo, formal dan casual version Design
Topic descriptions (3-5 topics) Short pitch per topic untuk event submission Content Mkt + Speaker
Previous talks Links ke recording/slides dari past speaking Marketing
Social media links LinkedIn, Twitter/X profiles Speaker

Media Relations

Media Strategy

Aspek Detail
Target media Tech media (DailySocial, TechInAsia), Business media (Bisnis Indonesia, SWA), Industry publications
Approach Offer expert commentary, not just press releases
Frequency Proactive outreach 1-2x/bulan, reactive commentary as-needed
Spokesperson Founder untuk strategic topics, SMEs untuk technical topics

Media Engagement Playbook

Tipe Engagement Kapan Proses
Proactive pitch Ada insight/data unik yang newsworthy Draft pitch → Marketing Lead approval → Send to journalist
Reactive comment Journalist minta pendapat tentang industry news Marketing filter request → Brief spokesperson → Provide quote within 2-4 jam
Exclusive Ada announcement besar (partnership, product, achievement) Marketing Lead negotiates exclusive → Prepare full brief
Contributed article Invited oleh publication untuk menulis Content Mkt ghostwrites → Executive reviews → Submit

Media Do's & Don'ts

Do Don't
Berikan insight dan data yang bernilai Jangan hard-sell Divistant services
Respond cepat (dalam 2-4 jam) Jangan ignore media requests
Provide quotable statements Jangan bicara off-the-record tanpa izin
Redirect ke Marketing jika tidak yakin Jangan jawab pertanyaan di luar expertise
Follow up dengan thank you Jangan complain tentang article angle

Flow di BizOps

Kebutuhan Module Detail
Speaking engagement tracking Task/Project Track applications, confirmations, follow-ups
Media contact database CRM (Custom DocType) Journalist contacts, publications, past interactions
Content calendar Blog/Task Thought leadership content schedule
Asset management File Manager Speaker kits, headshots, presentation decks

Skenario Umum

Skenario 1: Executive tidak punya waktu untuk content

Situasi: Founder sangat sibuk dan tidak bisa menulis content sendiri.

Tindakan: (1) Implementasi ghostwriting process — 30 menit interview per minggu cukup untuk 2-3 posts. (2) Content team buat draft, executive hanya review (15-30 menit). (3) Use voice notes — executive rekam pendapatnya saat commute, content team transkrip dan polish. (4) Batch production — 1 jam interview = 1 bulan worth of content.

Skenario 2: Ingin speaking tapi belum punya track record

Situasi: Tim ingin mulai speaking di conferences tapi belum pernah sebelumnya.

Tindakan: (1) Mulai dari community meetup atau company webinar (low-risk). (2) Co-present dengan partner atau client (credibility boost). (3) Buat 1-2 webinar recording sebagai portfolio. (4) Apply ke conference CFP (Call for Papers) dengan topic yang sangat specific dan practical. (5) Leverage existing content — turn popular blog posts into talks.

Skenario 3: Media quote digunakan out of context

Situasi: Journalist mengutip statement yang ternyata misleading dalam konteksnya.

Tindakan: (1) Jangan panik atau publicly complain. (2) Contact journalist secara privat, jelaskan concern dengan sopan. (3) Minta correction/clarification jika factually wrong. (4) Publish clarification di own channels jika perlu. (5) Untuk ke depan, selalu minta review quote sebelum publish.


Checklist

Thought Leadership Program Setup

  • Identify 2-3 key thought leaders (executive + SMEs)
  • Define positioning dan topic areas per individual
  • Optimize LinkedIn profiles
  • Create speaker kits
  • Establish ghostwriting process dan editorial calendar
  • Build initial media contact list
  • Schedule first 3 months of content
  • Set measurement framework (followers, engagement, mentions)

Monthly Thought Leadership Checklist

  • ≥8 LinkedIn posts per thought leader published
  • 1 byline article drafted/submitted
  • Speaking opportunities researched dan applied
  • Media monitoring — check for mentions and opportunities
  • Engagement metrics reviewed (follower growth, engagement rate)
  • Content ideas captured untuk bulan depan

Tanggung Jawab

Aktivitas Marketing Lead Content Mkt Executive SMEs Design
TL program strategy R/A C C I I
Content ghostwriting A R C (review) C (review) I
LinkedIn management A R R (publish) R (publish) I
Speaking coordination R C R (present) R (present) C
Media relations R/A C R (spokesperson) C I
Speaker kit creation A R C C R
Performance tracking R C I I I

R = Responsible, A = Accountable, C = Consulted, I = Informed


Referensi

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