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Marketing Playbook

Marketing Playbook

Inbound Marketing

Strategi dan eksekusi inbound marketing Divistant — menarik leads melalui content bernilai, SEO, dan organic channels. Prinsip utama: "Attract, don't interrupt." Diselaraskan dengan nilai Curiosity dan Impact dari CIRCCA.


Kapan & Untuk Siapa

Aspek Keterangan
Kapan dibaca Saat merencanakan content strategy, SEO campaign, organic social, atau inbound lead generation
Untuk siapa Content Marketing, Digital Marketing, Marketing Lead
Prasyarat ICP & Buyer Persona, Positioning & Messaging, Funnel & Lead Management

Tujuan & Outcome

Tujuan Outcome
Membangun organic traffic yang sustainable ≥30% YoY organic traffic growth
Menghasilkan leads dari content-driven channels ≥40% total MQLs dari inbound sources
Memposisikan Divistant sebagai thought leader Top 3 ranking untuk target keywords

Definisi Istilah

Istilah Definisi
Inbound Marketing Strategi menarik audience melalui content yang bernilai, bukan interupsi (ads/cold outreach)
SEO Search Engine Optimization — optimasi agar content ditemukan melalui search engines
Pillar Content Content utama yang comprehensive tentang satu topik besar, menjadi hub untuk cluster content
Cluster Content Content pendukung yang membahas subtopik dari pillar, saling terhubung via internal links
Lead Magnet Content bernilai tinggi yang ditawarkan sebagai ganti informasi kontak (gated content)
SERP Search Engine Results Page — halaman hasil pencarian
Domain Authority Skor yang menunjukkan kekuatan domain website di mata search engines
Organic Traffic Pengunjung yang datang melalui search engine (non-paid)

Inbound Strategy Framework

Tiga Pilar Inbound Divistant

Pilar Tujuan Channels Contoh Aktivitas
Content Marketing Attract & educate target audience Blog, Resources, Newsletter Articles, whitepapers, ebooks, infographics
SEO Ensure content is discoverable Google, Bing Keyword research, on-page SEO, technical SEO, link building
Organic Social Amplify reach & build community LinkedIn, Twitter/X Thought leadership posts, engagement, company updates

Inbound Flywheel

Inbound Marketing Flywheel ATTRACT SEO, Blog, Social, PR CONVERT Forms, CTAs, Scoring DELIGHT Case Studies, Value ENGAGE Email, Webinar, Nurture TARGET AUDIENCE ICP-Aligned ATTRACT SEO and Content Blog Articles Social Media PR and Guest Posts KPI: Traffic +20% YoY ENGAGE Email Marketing Newsletter Webinars Lead Magnets KPI: Engagement 3%+ DELIGHT Case Studies Success Stories Community Value Delivery KPI: Retention 85%+ CONVERT Forms and CTAs Lead Scoring Qualification Demo Requests KPI: Conversion 2%+ The flywheel spins faster as each phase feeds energy into the next ATTRACT strangers | ENGAGE prospects | CONVERT leads | DELIGHT customers

SEO Strategy

Keyword Strategy

Tier Keyword Type Volume Competition Contoh Tujuan
Tier 1 Brand keywords Low Low "Divistant", "BizOps ERP" Brand protection & awareness
Tier 2 Service keywords Medium Medium-High "jasa transformasi digital", "konsultan IT Indonesia" Direct lead generation
Tier 3 Problem keywords High Medium "cara modernisasi legacy system", "integrasi sistem ERP" TOFU traffic & authority
Tier 4 Industry keywords Medium Low-Medium "transformasi digital perbankan", "ERP manufaktur" ICP-specific targeting
Tier 5 Long-tail keywords Low Low "berapa biaya implementasi ERP di Indonesia" High-intent, low-competition

Pillar-Cluster Content Model

Pillar Topic Cluster Topics (min 5 per pillar)
Transformasi Digital Assessment framework, roadmap planning, change management, ROI calculation, case studies per industry
ERP & Business Systems ERP selection, implementation best practices, BizOps features, ERP vs custom build, migration strategies
Software Engineering DevSecOps, cloud migration, API integration, tech debt management, quality assurance
Data & AI Data strategy, analytics implementation, AI use cases, data governance, BI tools comparison
IT Consulting When to hire consultants, vendor evaluation, project management, outsourcing models, partnership models

On-Page SEO Checklist (per Article)

  • Target keyword di title (H1)
  • Target keyword di URL slug
  • Target keyword di first 100 words
  • Meta description 150-160 karakter dengan keyword
  • H2/H3 subheadings mengandung related keywords
  • Internal links ke 2-3 relevant articles/pages
  • External links ke 1-2 authoritative sources
  • Image alt text mengandung keyword
  • Content length ≥1500 words untuk pillar, ≥800 untuk cluster
  • Schema markup (Article, FAQ, HowTo jika applicable)

Technical SEO Essentials

Area Standar Tools
Page Speed Core Web Vitals: LCP <2.5s, FID <100ms, CLS <0.1 Google PageSpeed Insights
Mobile Fully responsive, mobile-first indexing Google Mobile-Friendly Test
Sitemap Auto-generated XML sitemap BizOps Website Builder
Robots.txt Properly configured, no blocked important pages Manual review
HTTPS Full HTTPS, no mixed content Browser inspection
Structured Data Organization, Article, FAQ, BreadcrumbList Schema.org Validator

Content Strategy

Content Types & Funnel Mapping

Content Type Funnel Stage Effort Shelf Life Lead Gen Potential
Blog Article TOFU/MOFU Medium 12-24 bulan Medium (via CTA)
Whitepaper/Ebook MOFU High 6-12 bulan High (gated)
Case Study MOFU/BOFU High 12-24 bulan High (proof point)
Infographic TOFU Medium 6-12 bulan Low-Medium
Webinar Recording MOFU High 3-6 bulan High (gated)
Checklist/Template TOFU/MOFU Low 12+ bulan Medium (gated)
Newsletter MOFU Medium (recurring) 1 minggu Medium (engagement)
LinkedIn Post TOFU Low 1-3 hari Low (awareness)

Content Production Workflow

Step PIC SLA Output
1. Ideation Content Mkt Ongoing Content idea backlog
2. Keyword Research Digital Mkt 2 hari Target keyword + search intent
3. Content Brief Content Mkt 1 hari Brief: outline, keywords, persona, CTA
4. Draft Content Mkt / SME 3-5 hari First draft
5. Review Marketing Lead / SME 2 hari Feedback & revisions
6. SEO Optimization Digital Mkt 1 hari On-page SEO applied
7. Design Design 2 hari Featured image, infographics
8. Publish Digital Mkt 1 hari Live on BizOps Blog
9. Distribute Digital Mkt Same day Newsletter, social, email
10. Measure Digital Mkt 30 hari post-publish Performance review

Total timeline: ~2-3 minggu per long-form content piece.

Content Calendar Template

Week Content Piece Type Target Persona Pillar Keyword Status
W1 [Title] Blog Article CTO Transformasi Digital [keyword] Draft
W1 [Title] LinkedIn Post CDO IT Consulting Published
W2 [Title] Case Study CFO ERP [keyword] Review
W2 Newsletter #N Newsletter All Mixed Scheduled
W3 [Title] Whitepaper CDO Data & AI [keyword] Ideation
W4 [Title] Blog Article BU Head Software Eng [keyword] Brief

Target: ≥8 content pieces per bulan (termasuk blog, social, newsletter).


Organic Social Strategy

LinkedIn (Primary B2B Channel)

Content Type Frekuensi Tujuan Format
Thought Leadership 2x/minggu Positioning sebagai expert Text post + image
Blog Promotion 1x/minggu Drive traffic ke website Link post + summary
Team Spotlight 1x/minggu Humanize brand Photo + story
Client Win/Case Study 2x/bulan Social proof Carousel atau video
Industry Insight 1x/minggu Demonstrate expertise Text post + data
Behind the Scenes 2x/bulan Culture & authenticity Photo/video

Content Mix (Rule of Thirds)

Category % Contoh
Educational/Value 40% How-to, tips, frameworks, insights
Social Proof/Results 30% Case studies, testimonials, wins
Brand/Culture 20% Team stories, values, events
Promotional 10% Service highlights, CTAs, events

LinkedIn Best Practices

Aspek Guideline
Posting time Selasa-Kamis, 08:00-10:00 WIB
Hook 2 baris pertama harus compelling (sebelum "see more")
Length 150-300 kata untuk text posts
Hashtags 3-5 relevant hashtags, mix broad + niche
Engagement Reply to comments within 2 jam, like within 24 jam
Employee advocacy Encourage team to like/share company posts

Email & Newsletter

Newsletter Strategy

Aspek Detail
Nama [Tentukan nama newsletter — e.g., "Digital Digest by Divistant"]
Frekuensi Bi-weekly (setiap 2 minggu)
Target audience Subscribers yang sudah opt-in (prospects + clients)
Content mix 1 featured article + 2-3 curated links + 1 CTA
Platform BizOps Newsletter module

Email Performance Benchmarks (B2B IT/Tech)

Metric Target Industry Average
Open Rate ≥25% 21-25%
Click Rate ≥3.5% 2.5-3.5%
Unsubscribe Rate <0.5% 0.2-0.5%
Bounce Rate <2% 0.5-2%

Lead Magnets

High-Performing Lead Magnet Types

Type Effort Conversion Best For
Digital Maturity Assessment Medium Very High CDO, CTO — interactive, personalized result
ROI Calculator High High CFO — quantifiable, self-service
Industry Report High High All personas — original data
Template/Toolkit Low-Medium Medium-High Practitioners — immediate value
Ebook/Whitepaper High Medium CDO, CTO — deep-dive content
Webinar (live) High High All — engagement + interaction
Checklist Low Medium All — quick-win, easy to produce

Lead Magnet Landing Page Best Practices

Element Guideline
Headline Benefit-focused, specific ("5 langkah..." bukan "Download ebook kami")
Form fields Minimal: Name, Email, Company, Job Title (max 4-5 fields)
Social proof Include download count atau testimonial
Preview Show table of contents atau preview pages
CTA button Action-oriented: "Download Sekarang", "Mulai Assessment"
Thank you page Deliver content + suggest next action

Flow di BizOps

Kebutuhan Module Keterangan
Blog publishing Blog Post creation, SEO fields, featured images
Newsletter Newsletter Email campaigns, subscriber management
Landing pages Website Builder Custom pages for lead magnets
Form capture Web Form Lead capture forms → CRM Lead auto-creation
Content analytics Insights Page views, engagement metrics

Skenario Umum

Skenario 1: Blog traffic bagus tapi tidak convert

Situasi: Blog articles mendapat 5000+ views/bulan, tapi contact conversion <1%.

Tindakan: (1) Audit CTA placement — harus ada CTA inline (mid-article) dan di akhir. (2) Tambahkan relevant lead magnet offer di setiap article. (3) Implementasi exit-intent popup dengan soft offer. (4) A/B test CTA copy dan design.

Skenario 2: Ingin mulai SEO tapi tidak tahu prioritas

Situasi: Baru mau fokus SEO, overwhelmed dengan pilihan keyword.

Tindakan: (1) Mulai dari Tier 1 (brand) — pastikan ranking #1 untuk brand name. (2) Pilih 1 pillar topic yang paling align dengan current service priority. (3) Buat 1 comprehensive pillar page + 5 cluster articles. (4) Focus on quality over quantity — 1 excellent article > 5 mediocre ones.

Skenario 3: Newsletter subscriber growth stagnant

Situasi: Subscriber count flat selama 3 bulan.

Tindakan: (1) Audit subscription touchpoints — apakah ada CTA di setiap blog post, homepage, dan social bio? (2) Create exclusive lead magnet khusus newsletter signup. (3) Run LinkedIn campaign "Best of Newsletter" untuk attract new subscribers. (4) Partner cross-promotion dengan complementary newsletters.


Checklist

Monthly Inbound Checklist

  • ≥4 blog articles published
  • ≥12 LinkedIn posts published
  • ≥2 newsletter editions sent
  • SEO rankings tracked untuk target keywords
  • Content performance reviewed (top & underperforming)
  • Lead magnet conversion rates checked
  • Backlink opportunities identified
  • Content calendar updated untuk bulan depan

Tanggung Jawab

Aktivitas Marketing Lead Content Mkt Digital Mkt Design SMEs
Inbound strategy R/A C C I I
SEO keyword research A C R I I
Content creation A R C C C
Blog publishing A R R C I
Newsletter production A R R C I
Social media management A R R C I
Lead magnet creation A R C R C
Performance analytics R I R I I

R = Responsible, A = Accountable, C = Consulted, I = Informed


Referensi

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