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Marketing Playbook

Marketing Playbook

Events & Partnerships

Panduan perencanaan dan eksekusi events serta co-marketing partnerships untuk memperkuat brand Divistant, generate leads, dan membangun relasi strategis. Diselaraskan dengan nilai Respect dan Adaptability dari CIRCCA.


Kapan & Untuk Siapa

Aspek Keterangan
Kapan dibaca Saat merencanakan webinar, conference participation, partnership program, atau community event
Untuk siapa Marketing Lead, Content Marketing, Sales, Leadership
Prasyarat Marketing Overview, ICP & Buyer Persona, Outbound & ABM

Tujuan & Outcome

Tujuan Outcome
Membangun brand visibility di target market ≥4 events per quarter (hosted + participated)
Generate high-quality leads melalui event engagement ≥15% event attendees convert ke MQL
Membangun partnership network untuk co-marketing ≥2 active co-marketing partners per year

Definisi Istilah

Istilah Definisi
Hosted Event Event yang diselenggarakan oleh Divistant (webinar, workshop, roundtable)
Participated Event Event pihak lain dimana Divistant hadir (conference, expo, speaking engagement)
Co-Marketing Kolaborasi marketing dengan partner untuk mutual benefit
Speaker Program Program untuk memposisikan Divistant experts sebagai speakers di industry events
Roundtable Forum diskusi kecil (10-15 orang) dengan topik spesifik, biasanya executive-level

Event Types & Strategy

Event Portfolio

Type Format Audience Size Tujuan Utama Frekuensi Lead Quality
Webinar Online, 45-60 min 30-100 Thought leadership, lead gen 1x/bulan Medium
Workshop Online/offline, 2-3 jam 15-30 Deep engagement, demonstrate expertise 1x/quarter High
Executive Roundtable Offline, 2 jam + dinner 8-15 C-level relationship building 1x/quarter Very High
Conference (Speaker) Offline, 30-45 min talk 50-500 Brand awareness, authority 2-4x/year Medium
Conference (Booth) Offline, 1-3 days Varies Brand visibility, lead collection 1-2x/year Low-Medium
Community Meetup Online/offline, 1-2 jam 20-50 Community building, awareness 1x/quarter Low
Partner Webinar Online, co-hosted 50-200 Combined audience reach 1-2x/quarter Medium

Webinar Playbook

Planning (T-4 minggu)

Task PIC Deadline Detail
Topic selection Marketing Lead T-4w Align dengan content calendar, ICP pain points, keyword demand
Speaker identification Marketing Lead T-4w Internal SME atau guest speaker
Content outline Speaker + Content Mkt T-3w Outline, key takeaways, slides structure
Registration page Digital Mkt T-3w BizOps Web Form + landing page
Promotion plan Digital Mkt T-3w Email, LinkedIn, partner promotion schedule

Promotion (T-3 minggu s/d event)

Touchpoint Timing Channel Detail
Announcement T-3w LinkedIn + Email Save the date, topic teaser
Email invite #1 T-2w Email (segmented) Full description, speaker bio, registration CTA
LinkedIn posts T-2w, T-1w, T-3d LinkedIn Different angles: topic, speaker, key takeaway
Email invite #2 T-1w Email Reminder + urgency
Partner promotion T-2w s/d event Partner channels If co-hosted or partner audience relevant
Day-of reminder Event day, -2 jam Email Join link + agenda

Execution (Event Day)

Task PIC Detail
Tech check Digital Mkt 30 min sebelum: audio, video, screen share, recording
Host/MC Marketing Lead Welcome, intro speaker, manage Q&A, closing
Presentation Speaker 30-35 min content
Q&A moderation Marketing Lead 10-15 min, collect unanswered questions
Recording Digital Mkt Ensure recording is on, backup recording
Live engagement Content Mkt Post highlights on LinkedIn real-time

Post-Event (T+1 s/d T+14 hari)

Task PIC Timing Detail
Thank you email Digital Mkt T+1d Recording link + slides + additional resources
No-show email Digital Mkt T+1d Recording link + key takeaways
Attendee scoring Digital Mkt T+1d Add behavioral score (+10 attendance) di BizOps CRM
Follow-up nurture Digital Mkt T+3d Related content + soft CTA
Content repurpose Content Mkt T+7d Blog recap, LinkedIn carousel, newsletter feature
Performance analysis Marketing Lead T+14d Registrations, attendance rate, MQLs generated

Webinar KPIs

Metric Target Benchmark
Registrations ≥50 per webinar Varies by topic
Attendance Rate ≥40% B2B average: 40-50%
Engagement (Q&A, polls) ≥30% attendees active 25-35%
MQL Conversion ≥15% attendees → MQL 10-20%
Content Repurpose ≥3 pieces dari 1 webinar Blog + social + newsletter

Conference & Speaking Program

Speaker Program Framework

Aspek Detail
Objective Posisikan Divistant experts sebagai thought leaders di industry events
Target events Tech conferences, digital transformation summits, industry forums di Indonesia
Speaker pool Leadership, Senior Consultants, Practice Leads
Topics Align dengan pillar topics: Digital Transformation, ERP/Business Systems, Engineering Excellence, Data & AI

Speaker Preparation

Step PIC Timeline Output
Identify target events Marketing Lead Quarterly Event calendar
Submit speaker proposals Marketing Lead Per event deadline CFP submission
Develop presentation Speaker + Content Mkt 3-4 minggu sebelum Slide deck + speaker notes
Rehearsal Speaker + Marketing Lead T-1w Dry run, timing check, Q&A prep
Pre-event promotion Digital Mkt T-2w Social posts, email to contacts
Post-event follow-up Digital Mkt T+1w Content repurpose, lead follow-up

Conference Booth Checklist

  • Booth design sesuai brand guidelines
  • Collateral printed: brochures, one-pagers, business cards
  • Demo setup: BizOps live demo, case study display
  • Lead capture mechanism: QR code → form, badge scanner
  • Giveaways (optional): branded, useful items
  • Staffing schedule: min 2 people at booth at all times
  • Talking points briefing for booth staff
  • Post-event lead import ke BizOps CRM (within 24 jam)

Executive Roundtable

Format

Aspek Detail
Size 8-15 attendees (executive level)
Duration 2 jam diskusi + optional dinner
Venue Premium restaurant/hotel meeting room
Format Moderated discussion, bukan presentasi. Divistant sebagai facilitator
Topic Relevant industry challenge (e.g., "Digital Transformation in Banking 2026")
Invitation Personal invite dari Divistant Leadership

Execution Timeline

Task Timing PIC
Topic & format planning T-8w Marketing Lead + Leadership
Venue booking T-6w Marketing
Guest list compilation T-6w Sales + Marketing
Personal invitations T-5w Leadership (personal email/call)
Confirmation follow-up T-3w, T-2w Sales
Discussion guide preparation T-2w Marketing Lead
Event execution Event day All
Thank you note + summary T+2d Marketing Lead
Individual follow-up meetings T+1w Sales

Partnership & Co-Marketing

Partnership Types

Type Contoh Partner Collaboration
Technology Partners Cloud providers (AWS, GCP, Azure), SaaS vendors Joint webinars, co-authored content, referral programs
Consulting Partners Complementary consultancies (different domain) Joint proposals, knowledge sharing, event co-hosting
Industry Associations ACIA, APTIKNAS, industry-specific associations Speaking opportunities, sponsored events, research participation
Media Partners Tech media, business publications Guest articles, sponsored content, event coverage
Academic Partners Universities, research institutions Research collaboration, talent pipeline, guest lectures

Co-Marketing Playbook

Step Detail PIC
1. Identify Find partners with complementary audience, aligned values Marketing Lead
2. Propose Pitch co-marketing concept with mutual value proposition Marketing Lead
3. Plan Joint content calendar, shared responsibilities, success metrics Both teams
4. Execute Co-create content, co-host events, cross-promote Both teams
5. Measure Track leads, reach, engagement per partner Digital Mkt
6. Review Quarterly review, adjust or expand partnership Marketing Lead

Co-Marketing Content Ideas

Format Effort Reach Potential Contoh
Co-hosted webinar Medium High "Cloud Migration Best Practices" with AWS partner
Joint whitepaper High Medium-High "Digital Transformation Maturity in Indonesian Enterprises"
Guest blog exchange Low Medium Write on partner's blog, partner writes on ours
Case study collaboration Medium Medium Joint project success story
Referral program Low Ongoing Structured referral fees/commissions

Budget Framework

Event Budget Template

Category Webinar Workshop Conference (Booth) Roundtable
Venue/Platform Rp 0-500K Rp 2-5M Rp 15-50M Rp 5-10M
F&B Rp 1-3M Rp 5-15M
Collateral Rp 500K-1M Rp 3-5M Rp 500K
Promotion Rp 1-3M Rp 2-5M Rp 5-10M Rp 1-2M
Estimated Total Rp 1-3.5M Rp 5.5-14M Rp 23-65M Rp 11.5-27.5M
Cost per Lead Rp 20-70K Rp 180-470K Rp 230-650K Rp 770K-3.5M

Flow di BizOps

Kebutuhan Module Keterangan
Event registration Web Form Registration forms → Lead auto-creation
Attendee management CRM → Lead + Tags Tag leads with event name, track attendance
Email invitations Newsletter / Email Template Event invite sequences
Campaign tracking CRM → Campaign Link event leads to specific campaign
Post-event follow-up Email Template Automated follow-up sequences
ROI tracking Insights Event cost vs leads vs pipeline generated

Skenario Umum

Skenario 1: Webinar registrations tinggi tapi attendance rendah (<30%)

Situasi: 80 registrasi tapi hanya 20 yang hadir.

Tindakan: (1) Kirim reminder email: T-1d, T-2h, T-15min. (2) Add calendar invite otomatis saat registrasi. (3) Tease exclusive content yang hanya available live. (4) Optimize timing — Selasa-Kamis 10:00-11:00 WIB biasanya optimal. (5) Kirim recording ke no-shows — mereka masih engaged.

Skenario 2: Diundang jadi sponsor conference tapi budget terbatas

Situasi: Ada conference bagus tapi sponsorship mahal dan budget terbatas.

Tindakan: Alternatives: (1) Submit speaker proposal (free exposure). (2) Attend tanpa booth — network actively. (3) Host side event (roundtable/dinner) timed dengan conference. (4) Negotiate smaller package: speaking slot only. (5) Partner dengan sponsor lain untuk shared booth.

Skenario 3: Partnership proposal datang tapi tidak yakin value-nya

Situasi: Perusahaan X mau co-marketing, tapi tidak yakin apakah audience mereka overlap.

Tindakan: Evaluate: (1) Apakah audience mereka sesuai ICP kita? (2) Apakah brand mereka aligned (quality, values)? (3) Apakah ada concrete deliverable yang bisa diukur? (4) Start small — coba 1 co-webinar dulu sebelum commit long-term. (5) Set clear metrics dan review after 1 collaboration.


Checklist

Pre-Event (All Types)

  • Objective dan target metrics sudah didefinisikan
  • Budget sudah diapprove
  • Target audience dan invite list sudah ready
  • Content/slides sudah finalized dan di-review
  • Registration/RSVP mechanism sudah setup
  • Promotion plan sudah berjalan
  • Post-event follow-up sequence sudah disiapkan
  • Lead capture mechanism sudah tested
  • BizOps CRM campaign sudah created

Post-Event (All Types)

  • Thank you communication sent (within 24 jam)
  • Leads imported ke BizOps CRM
  • Lead scoring updated (event attendance points)
  • Follow-up nurture sequence activated
  • Content repurposed (≥2 pieces)
  • Performance metrics compiled
  • ROI calculated (cost vs leads vs pipeline)
  • Learnings documented untuk improvement

Tanggung Jawab

Aktivitas Marketing Lead Content Mkt Digital Mkt Sales Leadership
Event strategy & calendar R/A C C C A
Webinar planning & execution R R R I I
Speaker program R C I I C
Conference participation R C C C A
Executive roundtable R I C R R
Partnership development R/A C C C A
Event promotion A C R C I
Post-event lead management A I R R I
Event ROI reporting R I R C I

R = Responsible, A = Accountable, C = Consulted, I = Informed


Referensi

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